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Relationship between Communication Skills in Headnurses and Self-Efficacy in nurses in the Educational Hospitals of Sanandaj

asefzadeh, saeed and Fatehi, Fariba and Mamikhani, jahanara and Roshani, Daem (2016) Relationship between Communication Skills in Headnurses and Self-Efficacy in nurses in the Educational Hospitals of Sanandaj. Other thesis, Qazvin University of Medical Sciences.

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Abstract

Abstract Background: Providing convenience and comfort for patients is a nursing duty which is affected by different stressors. Therefore, Lack of attention to the communication skills of head nurses can cause increased stress in the workplace and has an adverse effect on the self-efficiency of nurses. This study aimed to determine the relationship between communication skills of head nurses and self-efficacy of nurses in the educational hospitals of Sanandaj. Methods: This Analytical Cross Sectional study was conducted in 2015 on 51 head nurses and 153 nurses in different wards of Sanandaj teaching hospitals (Besat, Tohid and Qods hospitals). Samples were selected through census for headnurses and random for nurses. Queendom Communication Skills Inventory and Sherer's self-efficacy questionnaire were used to collect the data. Finally, collected data were analyzed using SPSS version 22 by descriptive statistics and appropriate tests like independent t-test, one way ANOVA, Tukey test, and Pearson correlation coefficient. Results: Most head nurses were women, aged 30 to 54 years. They were married and had a bachelor’s degree in nursing. Communication skills, including the ability to receive and send messages, emotional control, listening, insight into the communication process in studied head nurses were higher than the average value (average value=3) and communication skills combined with the certainty which was less than the average value. There was no significant relationship between age, sex, education level, work experience, and communication skills of head nurses. Conclusion: There was a statistically significant relationship between communication skills of head nurses and self-efficacy of nurses. Therefore, the self-efficacy of nurses increased with the increasing communication skills of head nurses in the clinical activities. It led to job satisfaction and motivate the nurses to work in their current duty station and prevented job quitting. Keywords: communication skills, supervisor, nurse, educational hospital

Item Type: Thesis (Other)
Subjects: H Social Sciences > HH Management
Divisions: UNSPECIFIED
Depositing User: Fariba Fariba Fatehi
Date Deposited: 22 May 2017 09:39
Last Modified: 22 May 2017 09:39
URI: http://eprints.qums.ac.ir/id/eprint/3849

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